Customers are responsible for partial shipping charges on every order.
Shipping costs for returns, exchanges, or product inspections must also be paid by the customer.
Orders are processed within 2–3 business days.
Delivery time depends on your location and the courier service.
Orders may arrive in multiple shipments if items are shipped separately.
Once an order is handed to the courier, Madrax.store is not liable for shipping delays caused by courier services.
Customers must provide the correct shipping address at checkout to avoid delays or failed deliveries.